Have a question? Feel free to scroll through the most commonly asked queries below.
Still struggling or simply want to chat? Drop us a line or call us on +354 519 8900.
We are always ready to assist!
Although we try our best to provide up-to-date information regarding COVID-19 matters, please note that it is ultimately the traveler’s responsibility to ensure they have the required certification, documents and meet the entry requirements for their destination country. You can find all information regarding travelling to and from Iceland on the National Coronavirus Portal COVID.IS
In short yes. Iceland is open to travelers, which are either required to present a negative test result and a valid vaccination certificate/proof of previous COVID-19 infection, or undergo double testing and quarantine in-between.
All visitors are also required to pre-register on the above-mentioned website.
Everyone travelling to Iceland must submit an official certificate of a negative PCR-Test for COVID-19 (SARS-CoV-2) before boarding an aircraft or ship to Iceland, taken no more than 72 hours before departure.
It is mandatory that all travelers, irrespective of their vaccination status, undergo at least one PCR-test screening upon entry to the country. You are required to quarantine until you receive a negative test result (usually takes between 5 and 24 hours).
Travelers coming from risk areas without a vaccination certificate or a certificate that they have had COVID-19 follow different rules and regulations. A PCR-test is performed at the border prior to entry to the country, followed by a 5–6-day mandatory quarantine and another PCR-test. More information regarding risk areas can be found on the Icelandic Directorate of Health website.
Those travelling from specified restricted areas as defined by the Chief Epidemiologist and who do NOT have the aforementioned certificates are banned from entering the country.
All our tours are online and easily bookable through any website-mobile browser. After selecting the trip, you can directly access the booking portal through the BOOK NOW tab where you will be able to select suitable dates to fit your schedule. This will send you to our online payment system and upon completion, you´ll receive an email confirmation with the necessary information.
We accept payment via the online booking system, bank transfer or over the phone. The easiest and fasted way for both parties would be to directly book online. All services are charged in Icelandic Króna (ISK).
Most surely you can! If you are not in the mood to haul all your hiking or camping equipment with you, you can always rent essentials from a few stores in Reykjavik. In addition, most outdoor adventure tours (like Ice Caving, Glacier Walks) provide you with either free of charge or for a small fee additional professional equipment to make your activity as safe and pleasant as possible.
Please refer to our company’s Terms and Conditions, where you will be able to find all necessary information regarding our cancellation policy.